Hospitality law,from check-in tothe cancellation policy.
SIRI Law LLP advises hotels, restaurants, travel agencies and booking platforms on licensing, guest liability, OTA agreements and the consumer protection framework governing the sector.
- Free first consultation
- Fixed-fee packages available
- OTA agreement experience
- Hyderabad and online
Hospitality & Travel
Hospitality businesses operate under layered licensing requirements, and depend heavily on booking platform agreements most operators never negotiate, just accept. Both areas carry more room for protecting your business than most owners realise.
Hotels and resorts
Compliance advisory and contracts that manage guest-related risk.
Restaurants and food service businesses
FSSAI and local licensing compliance for food service operations.
Travel agencies and tour operators
Contracts that manage liability for travel arrangements made on behalf of clients.
Booking platforms and OTAs
Terms of service and property partner agreements for booking platforms.
Roadmap
Where we help, across the guest journey.
From licensing through to the booking platform relationship.
- 01Setup
License the property
Hospitality operations require layered licensing across multiple authorities.
- Hotel and restaurant licensing across applicable authorities
- Liquor licensing, where applicable
- Fire safety and building compliance
- FSSAI registration for food service
- 02Ongoing
Manage guest relationships
Guest-facing terms and liability need careful structuring.
- Terms and conditions for bookings and stays
- Guest liability and property damage terms
- Cancellation and refund policy compliance
- Accessibility and safety compliance
- 03Distribution
Contract with booking platforms
OTA relationships significantly affect margins and guest relationships.
- OTA and booking platform agreement review and negotiation
- Rate parity and commission term review
- Dispute resolution for platform-related issues
- Direct booking channel terms
- 04Growth
Manage operations and franchising
Multi-property operations and franchising add contractual complexity.
- Hotel management agreements
- Franchise agreements for hospitality brands
- Staffing and vendor contracts
- Event and banquet agreement drafting
What we do
Hospitality legal, property to platform.
Licensing, contracts and platform negotiation for hospitality businesses.
Hospitality licensing advisory
Navigating the layered licensing requirements for hotels and restaurants.
- Licensing
- Hotels
- Restaurants
OTA agreement negotiation
Reviewing and negotiating terms with online travel agencies and booking platforms.
- OTA
- Booking platforms
- Negotiation
Guest terms and liability structuring
Terms and conditions that manage guest-related liability appropriately.
- Guest liability
- Terms and conditions
- Risk
Food safety compliance
FSSAI registration and ongoing food safety compliance advisory.
- FSSAI
- Food safety
- Compliance
Hotel management agreements
Contracts between property owners and hotel management companies.
- Management agreements
- Hotels
- Operators
Franchise agreement drafting
Agreements for hospitality brand franchising arrangements.
- Franchise
- Hospitality brands
- Agreements
Where we come in
Five mistakes we often see.
Each one is a common, avoidable source of dispute or lost margin.
Accepting OTA terms without negotiation
Rate parity clauses and commission structures are often more negotiable than operators assume, particularly for properties with meaningful booking volume.
Cancellation policies inconsistent across booking channels
Different cancellation terms on your own website versus OTA listings create guest confusion and compliance risk.
Guest liability terms that do not hold up
Liability waivers and limitation clauses need to be properly drafted to be enforceable, not just present in the fine print.
Licensing renewals tracked informally
Multiple overlapping licences with different renewal cycles are easy to let lapse without a systematic tracking process.
Management agreements silent on termination and transition
Ambiguity about what happens if a hotel management relationship ends creates disputes over property handover and staff transition.
Ready to start?
Running a hotel, restaurant or travel business? Call for a free first consultation.
Tell us about your operations and we will flag what needs attention. Calls are answered by an advocate.
Why hospitality businesses choose us
We negotiate the platform agreements, not just accept them.
Retain us for a single matter or for the long run. Either way you deal with the same accountable team.
OTA negotiation experience
We know which booking platform terms are actually negotiable.
Full licensing picture
We help you track and manage the layered licensing hospitality businesses require.
Practical guest-facing drafting
Terms and conditions that are both enforceable and reasonable for your guests.
Google reviews
See what our clients say on Google.
We would rather you read independent reviews than take our word for it. Every review is on our Google Business Profile.
Questions
Common questions.
General information only, not legal advice. Every situation differs, so speak to us about yours.
What licences does a hotel or restaurant need?
This typically includes trade licensing, fire safety clearance, FSSAI registration for food service, and liquor licensing where applicable, varying by location and scale.
We help you identify and track the full set of requirements for your property.
Can we negotiate OTA commission rates?
Often yes, particularly for properties with meaningful booking volume. Rate parity and commission terms are more negotiable than most operators assume.
We review your current agreements and advise on negotiation leverage.
How do we handle a guest liability claim?
This depends on your terms and conditions, insurance coverage, and the specific circumstances. Well-drafted liability terms significantly affect your position.
We help both in drafting protective terms upfront and responding to claims that arise.
What should a hotel management agreement address?
Fee structure, performance standards, term and termination conditions, and a clear transition process if the relationship ends.
We draft and negotiate these agreements for owners and operators.
Do we need different cancellation policies for direct and OTA bookings?
Not necessarily, but any differences should be intentional and clearly communicated, since inconsistency creates both guest confusion and compliance risk.
We help you build a coherent policy across all your booking channels.
How much does this cost?
Fixed-fee packages are available for common needs like licensing advisory or terms and conditions drafting. OTA negotiation is scoped based on complexity.
Fees are agreed in writing before work starts.
Related
Often needed alongside.
Hospitality legal work often involves these services too.
Real Estate
Property law and title disputes.
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Contract Disputes
Commercial contract breach and enforcement.
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Workplace compliance and disputes.
ExploreClass Action Litigation
Consumer and mass claim defence.
Explore
Free first consultation
Tell us about your hospitality matter.
High level is fine. We check conflicts, tell you honestly whether we can help, and what it would cost. You decide, with no pressure.
- Call+91 79819 12046
- WhatsAppMessage us on WhatsApp
- Emailinfo@sirilawllp.com
- HoursMon–Sat, 9:30 AM–7:00 PM IST. Incident line 24/7.
- Existing client?Message your named lead directly, or use the incident line for anything urgent.
Thank you. We have your enquiry.
A member of our team will be in touch within one working day. For anything urgent, call +91 79819 12046.
Visit us
Find our offices.
HITEC City, Madhapur, Hyderabad, Telangana 500081
Mon to Sat, 9:30 AM to 7:00 PM IST · Meetings by appointment · Online consultations worldwide